EJAEE Shipping Policy

• We process and ship most orders within 24 business hours after payment is confirmed. The shipping cutoff time is 1:00 PM Pacific Standard Time. Orders placed after this cutoff time will be processed on the following business day.

• Order cancellations and change requests can only be made before the order is processed. Once an order has been shipped from our facility, cancellations and changes can no longer be made.

• Some items offer optional paid expedited shipping upgrades, but not all items are eligible. If you wish to upgrade your shipping and the option is not available during checkout, please contact us before placing your order to see if we can accommodate the request.

• We reserve the right to choose the carrier we deem most appropriate for shipping your order meeting our standard estimated delivery time. If you have a specific shipping method preference, please contact us before placing your order to confirm we can accommodate it. Please note all transit time displayed on orders are estimated delivery time. It is not a guaranteed delivery unless expedited guaranteed shipping is purchased. Delivery time will subject to any delays due to weather or unforeseen circumstances that is beyond our control.

• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. Protectorates.

• All shipments valued over USD $250 will require a signature upon delivery.

• Truck shipments will require a scheduled delivery appointment.

• Any optional paid shipping upgrades are non-refundable.

• Returns due to insufficient address information are subject to a partial refund, excluding the shipping charges.

• Most standard delivery transit time varies by customer location and usually will take between 7-10 business days.

Thank you for your shopping!
EJAEE Inc.